Shipping
You can track your order by accessing your shipping locator, which will be sent to your mobile phone once the piece leaves for your delivery address.
If you have any questions about your order, you can contact our After-Sales team via Whatsapp number +34 675 138 873, or by email at igilclemente@gmail.com
Production Time:
The production times of the pieces may vary depending on their creation time and the state of the agenda at the time, since each piece is unique and requires the necessary time for its completion.
Delivery term:
Standard delivery times are estimated between 3 and 18 business days after the conclusion of the production process and depending on the destination and the transportation service used.
Returns and exchanges:
If you are not satisfied with the item you have purchased, you may return it within 14 days of receipt of the order by you (or someone else in your name).
Purchased products can only be returned to IGNACIO GIL AC at the workshop contact address.
In any case, the refund of the products will take place 14 days after receiving the returned products and carrying out the appropriate quality checks.
The costs associated with the return of any brand product will be borne by the customer.
You can also contact our After-Sales team or by phone.
Contact
Calle Virgen del Perpetuo Socorro, No. 14, L'Eliana, Valencia, Spain.
+34 675 138 873